All trade professionals listed have committed to uphold the following values at all times in the contracts signed with us:

• To supply a written quotation when submitting a tender for contract
• To comply with laws, statutory regulations and Building Regulations
• To maintain adequate employers and public liability insurance
• To respect the homeowner’s privacy and take all steps to ensure the security of their home and a safe working environment
• To ensure that all work is started and completed on the agreed dates and that any unavoidable changes are clearly communicated to the homeowner
• To arrive at the agreed time for appointments with the homeowner and to give advance warning of any unavoidable delay
• To ensure that all work is completed to pre-defined specifications and budgets as defined in an agreed contract. All changes must be communicated and agreed with the homeowner prior to proceeding.
• To ensure that all works are completed to the highest possible standards and that all guaranteed elements of work are agreed
• To leave all areas clean and tidy at the end of the day, and to remove all rubbish at the end of the contract
• To ensure that all colleagues and sub-contractors meet these standard at all times